Categories

Authors

Pages

Recent posts

Recent comments

Archives

Andrew Anderson

Andrew Anderson is part of the Customer Advocacy team where he assists troubled programs turn around and get the most value from their optimization efforts. Andrew has worked with Test&Target for over 7 years and has worked with over 200 different groups on both the client side and as a member of Adobe's Test&Target teams. Andrew's holistic approach to changing organizations focuses on teaching a multitude of disciplines and helping clients understand how to filter internal initiatives through multiple lenses to maximize efficiency and results.

Are you smarter than your trashcan?

Monday, 20 February 2012 @ 11:30, by Andrew Anderson

Are you smarter than your trashcan?
This may seem like a really inane question, but think about it for a second. We are thinking breathing beings, how can we possible not be as smart as our trashcan?
First, let’s establish how we would measure this. We like to pretend that how smart someone is … Read more »

Understand the math behind it all: The N-Armed Bandit Problem

Tuesday, 14 February 2012 @ 12:30, by Andrew Anderson

One of the great struggles marketers have when they enter new realms, especially those of analytics and testing, is trying to apply the disciplines of math to what they are doing. They are amazed by the promise of models and of applying a much more stringent discipline then the normal qualitative discussions they are … Read more »

Testing 303 - Advanced Optimization Paradigms - Part 2

Wednesday, 8 February 2012 @ 10:00, by Andrew Anderson

In the first part of our look at advanced paradigms, I focused on the complex interplay of testing and other parts of your organization. As testing grows, it starts to interact on a nearly daily basis with every part of your organization. If you look at the evolution that we have taken, going … Read more »

Testing 303 - Advanced Optimization Paradigms - Part 1

Monday, 6 February 2012 @ 12:30, by Andrew Anderson

One of the great truths about any organization is that no matter what it is you are doing, each program eventually plateaus and finds a normalization point where it no longer grows at the same rate or with the same push it did before. Whether it is mental fatigue, new objectives, changes in leadership, … Read more »

Testing 202 – 5 disciplines to get greater value from your testing program

Monday, 30 January 2012 @ 9:30, by Andrew Anderson

Testing seems like such a natural extension of most existing operations that very few groups take the time to evaluate as a separate discipline. They then are shocked when they hit the inevitable points of resistance that all programs run into. They are not prepared for the political, technical, or organizational barriers that … Read more »

Testing 101 - 5 disciplines to grow your testing program

Monday, 23 January 2012 @ 9:30, by Andrew Anderson

The beauty of any program or any skill is that no matter where you are, or what you have accomplished, you can always get better. There is no such thing as the perfect testing organization, or a perfect way to use data, which means there are always opportunities to grow and to get better. … Read more »

Why we do what we do: Fighting fear - Loss Aversion

Monday, 16 January 2012 @ 9:30, by Andrew Anderson

One of the challenges that just about any group new to testing has is trying to get buy-in and support from various other groups, usually with strong opposition from UX and branding teams, but also from just about any other group that interacts with the site. The largest reason for this is Loss Aversion, … Read more »

The Need for Speed

Monday, 9 January 2012 @ 9:30, by Andrew Anderson

One of the largest differentiators between starting, middling, and mature successful programs is the speed at which they can execute. The more you move, and the more efficiently that you move, the more value you get and the more you learn. You can’t get anything from running 100 bad tests, but if you … Read more »

Why we do what we do: Forced Reality - Conjunction Fallacy

Monday, 2 January 2012 @ 9:30, by Andrew Anderson

One of the funnier trick so of the human mind is the want to pigeon hole or describe things in as much detail as possible. While there are stereotypes and other harmful versions of this, the inverse is usually far more likely to cause havoc with your optimization program, and as such it is … Read more »

Confidence and Vanity – How Statistical measures can lead you astray

Monday, 26 December 2011 @ 9:30, by Andrew Anderson

In dealing with the best ways to change a site for maximize ROI, one of the most common refrains I hear is “is the change statistically confident” or “what is the confidence interval”, which often leads to a long discussion around what do those measures really mean. One of the funniest things in … Read more »